This Floor in Tacoma, WA, Received a Stunning Transformation Thanks to Our Stone Cleaning Process

May 10, 2024

Travertine is a beautiful natural stone that can be an excellent addition to any area of the home. However, the stone can be susceptible to deterioration and lose its appeal without proper care. In some cases, it may be necessary to seek professional assistance to address long-term damage caused by daily wear and tear or harsh cleaning products. Recently, a client in Tacoma, WA, contacted us because she was experiencing a similar issue.


She loved her beautiful travertine floor, but the surface deteriorated over the years and became unsightly. Even with regular cleaning, she couldn't achieve the results she was hoping for. After trying other failed methods, she decided to look for professional assistance. She went online and searched for stone cleaning services in Tacoma, Washington, and the top results of the search led her to our website.

On our user-friendly website, she found all the information she needed. She read a few of our blogs and browsed our picture gallery, which convinced her we could provide the service she was looking for. Hoping to solve her problem quickly, she filled out our online scheduler and requested a free evaluation at her convenience.

Our company vehicles and equipment are meticulously maintained and identified, ensuring our customers can easily recognize us when we arrive. We believe that a well-presented team and marked vehicles instill confidence and contribute to a seamless, trustworthy customer experience. As scheduled, we visited her home and quickly assessed the issues on the travertine floor.

The stone was in poor condition, with grimy tiles and deteriorated grout. We explained to the owner that this could be a result of day-to-day wear, or constant use of harsh chemicals. Moreover, we noticed that the surface was not properly sealed, which is a problem that can lead to further damage and deterioration over time.

After sharing our observations with the owner, we suggested the best solution to fix the problems and restore the floor. We recommended our stone cleaning and sealing service, using professional-grade equipment and Sir Grout's exclusive products, which are the safest, and most advanced on the market. We assured her we would repair the damage, shield the stone and the grout, and ensure the floor would look beautiful again.

We provided a no-obligation quote and a detailed description of the work we would do, outlining all the steps involved in the process. She was happy with the solution we proposed and promptly requested to schedule the job on a future day and time that was convenient for her.

At Sir Grout, we are committed to fulfilling our promises and providing a safe environment for all our customers. From the moment we set up the free quote until the completion of the project, we'll treat our client's home with extreme care and attention. We returned on the appointed date and time, ready to restore the floor. After ensuring the area was protected, we set up our equipment and proceeded with our restoration process, keeping our client informed and answering any questions she might have concerning the job.

We began the restoration by deep-cleaning the floor with a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, is safe for the stone and ensures thorough cleaning without leaving any residue or causing harm to the surface.

For the following step, we restored and sealed the grout with our flagship sealant, ColorSeal. Our high-quality product is resistant to water, stains, and other damage. It is perfect for areas that endure constant traffic because it reduces wear and tear, so maintenance becomes an effortless task for our clients.

ColorSeal is a remarkable sealant that can transform the appearance of grout, providing a consistent color and a refreshed look to the surface. It comes in a wide range of colors, making it easy for our clients to find a color that matches their tiles or a new one to give their surfaces a new style.

To finish the job, we buffed and sealed the stone with an impregnating sealant that protects against spills, water, etch marks, and stains. Our sealer is a resilient shield that enhances the beauty of the travertine, and with proper care, it can last for a long time.

As we restored the floor and cleaned up, we invited our client to inspect the results. The owner loved the surface's renewed appearance and was thrilled because the process had been efficient, cost-effective, and fast.

Our client expressed her gratitude for the outstanding work we delivered, and she promised to recommend our services to her friends and family who might be facing similar hard-surface issues. She even told us she would leave a five-star review on Google to help spread the word about our exceptional products and services.

As always, we took some time to give our client a few recommendations and helpful tips for maintaining her restored surface. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike store-bought cleaners, our product delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that can damage the stone and leave a residue that can dry on the surface, leading to discoloration, staining, and other issues. It is also important to keep the surface dry using paper towels or terry cloths and to avoid using abrasive tools because they can leave scratches.

Do you want to revamp your dull natural stone surface? Don't worry, Sir Grout South Sound has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (253) 364-4545 or by using our online scheduling option to schedule a free quote.