A Marble Floor in Bonney Lake, WA, Has a Perfect Shine Thanks to Our Stone Polishing Process

August 19, 2024

Marble is a beautiful, stylish, and durable natural stone, perfect for any area of the home. However, it is vulnerable to damage and can lose its shine and appeal without proper care. Daily use and harsh cleaning products can cause long-term damage, which may require professional restoration. We recently received a request from a client in Bonney Lake, WA, because she was dealing with a similar issue.


She had a gorgeous marble floor, but the surface had deteriorated over the years, becoming dull and unappealing. The owner was unhappy with the floor's appearance and knew she needed professional help to restore its vibrant gloss. After considering her options, she searched online for stone polishing services in Bonney Lake, Washington, and found a link to our website at the top of Google's results.

The homeowner had a wonderful experience on our user-friendly site. She enjoyed reading our blog posts and exploring our picture gallery, which showcased before and after images of our work. The high quality of our previous projects impressed her, giving her the confidence to request a complimentary evaluation at her convenience by filling out our online scheduler.

Customer satisfaction is our top priority, and we bring our best-in-class skills to every project, restoring hard surfaces with precision and care. Our team maintains a professional image that reflects our commitment to exceptional service, emphasizing punctuality, presentation, and readiness to tackle any hard surface challenge. We always arrive on time, wearing sharp uniforms and driving well-marked vehicles, making us easily recognizable to our clients.

During the inspection, we noticed a few issues on the floor. The marble surface was stained, scratched, and severely etched. We described etching as a corrosive chemical reaction in the stone that removes its surface layer to reveal the raw marble beneath. This happens when acidic substances come into contact with the marble for too long, resulting in permanent damage, discoloration, uneven texture, and loss of its polished finish.

Additionally, we observed that the surface was not properly sealed, which could cause more damage and decay over time.

After the assessment, we recommended our stone polishing service to revamp the surface. Using high-end equipment and premium products, we achieve outstanding results. We outlined each step of our professional restoration process and provided a no-obligation quote, assuring the client that we would repair the damage and enhance her kitchen floor.

The owner was pleased with the reasonable quote and our proposed solution. She hired us without hesitation and scheduled a convenient date and time for us to return and restore the surface.

At Sir Grout, we are committed to keeping our promises and providing a safe environment for our clients. From the initial quote to project completion, we protect all areas during our work. As scheduled, we returned to our client's home, eager to start the job. We swiftly set up our equipment and proceeded with the multi-step process, keeping our client informed and answering all her questions.

First, we deep-cleaned the marble floor using our exclusive cleaner. Our stone-safe product is crafted with high-quality ingredients that won't leave a residue or damage the surface.

In the next step, we used low-grit diamond pads to hone the stone, removing all the damage by gradually increasing the level of grit. Honing resulted in a matte finish, so polishing is necessary for the stone to shine again. We continued grinding the stone with high-end polishing powders, making the marble surface glossy and reflective.

To finish the job, we applied an impregnating sealant to the surface. This sealant protects the stone against spills, water damage, etch marks, and stains. Additionally, it enhances the surface's overall appearance and makes maintenance easy. With proper care, the protection can last for a long time.

We flawlessly executed every step and achieved a perfect restoration. After cleaning up, we invited our client to inspect the results. The owner was thrilled to see her marble floor shiny and beautiful, and expressed her satisfaction, saying our work had exceeded her expectations.

Our client thanked us and assured us she would recommend our services to anyone dealing with hard surface issues. She also intended to share her positive experience with Sir Grout's exceptional products and services by leaving a five-star review on Google.

Marble surfaces require proper care to prevent damage and minimize deterioration. We always take the time to provide our clients with recommendations and helpful maintenance tips, which include regular cleaning, periodic sealing, and addressing issues promptly. We recommend using pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner.

Our product delivers remarkable results without damaging the stone. It's non-toxic and safe for everyone in the home, including pets. In contrast, soap-based products or substances with acidic properties contain strong chemicals that can damage the stone. Additionally, these products can leave a residue that may dry on the surface, leading to discoloration, staining, and other issues.

It's also important to dry spills as soon as they occur with paper towels or terry cloths to prevent stains and etching. Avoid using abrasive tools because they can scratch the marble.

Are you tired of seeing your marble floor lackluster and dull? Don't worry! Sir Grout South Sound's talented craftsmen are here to help. We have top-of-the-line restoration processes that can revamp any surface in your home and make future maintenance effortless. Contact us today by calling (253) 364-4545 or by using our online scheduling option to arrange free quote.