Our Techs Transformed a Shower in Lakewood, WA, With Our Hard Surface Restoration Services

June 15, 2024

Homeowners often struggle to keep their showers clean and beautiful due to wear and tear from frequent use. Tiles and grout in these areas can suffer severe damage and decay, and regular cleaning won't provide satisfactory results. In such cases, professional assistance is necessary for restoration.


The landlords of a rental unit in Lakewood, WA, contacted us because they needed help restoring the shower in their property. They expected new tenants, but the shower was heavily deteriorated, grimy, and unappealing. This problem could deter their tenants, so they needed a fast solution. They promptly searched online for hard surface restoration services in Lakewood, Washington, and found a link to our website at the top results.

They had a great experience on our user-friendly website. The intuitive interface led them to informative blog posts and a picture gallery showcasing before and after images of our work. After seeing the excellent results of our previous jobs and the five-star reviews we receive daily, they were confident enough to fill out our online scheduler to request a free evaluation at their convenience.

Sir Grout always arrives with a well-presented team and vehicles, essential in reinforcing our services' reliability and contributing to a seamless, trustworthy customer experience. We visited their property on the appointed date and time, dressed in sharp uniforms and ready to provide the in-home consultation.

We quickly assessed the shower and noticed several problems on the deteriorated surface. There was mold growth, the caulking needed replacement, and the grout wasn't properly sealed. We explained that unsealed grout can absorb dirt, water, and other external agents, leading to staining, discoloration, and decay. The surface needed a special sealant to prevent further damage.

After the inspection, we recommended our hard surface restoration services to fix the problems. We assured them we would repair the damage and revamp the shower using professional-grade equipment and exclusive, high-quality products. We then offered a no-obligation quote and a detailed outline of all the steps involved in the process.

They were happy with our reasonable quote and proposed solution, so they immediately scheduled a convenient date and time for us to return and complete the job.

We returned as scheduled with everything we needed to restore the shower. Once our equipment was set up, we proceeded with the multi-step process, keeping the clients informed and addressing their questions about the job. We are committed to fulfilling our promises and providing a safe environment for all our customers, so from the initial free quote to the completion of the project, we take great care to protect your home or business while we work.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This top-notch product, crafted with high-quality ingredients, delivers thorough cleaning without leaving any residue or causing any damage to the tiles or grout.

Next, we used a steam cleaner to remove embedded dirt, eliminate the mold, and kill its spores. After restoring the surface to a pristine condition, we repaired and restored the damaged grout to revitalize its appearance.

We replaced the damaged caulking with epoxy, a resilient solution that withstands day-to-day wear. It's perfect for showers because it's waterproof and resistant to stains, mold, and mildew.

For the final step, we sealed the grout lines with our flagship sealant, ColorSeal. Our top-tier product protects against dirt, water, stains, and other damage. It is ideal for high-traffic areas because it reduces wear and tear, making maintenance easier for our clients.

ColorSeal is an innovative sealant that can provide grout with a consistent color and a refreshed appearance, greatly improving the overall look of the surface. We offer a wide range of colors so our clients can find the perfect match for their tiles or choose a new one to update the style of their surfaces.

After restoring the shower, we cleaned up and met with our clients to show them the results. The surface's renewed appearance pleased our customers, and they were happy because they could rent the property without problems.

They thanked us for our excellent performance and mentioned they would leave a five-star review on Google to help spread the word about our outstanding products and services. They also intended to contact us again to work on other projects they had in mind.

It is a priority for us to give our clients recommendations and helpful tips for better maintenance. Before leaving, we suggested keeping a weekly cleaning routine using only pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We assured her our non-toxic product delivers exceptional results without harming anyone in her household, including pets.

On the other hand, using soap-based products or substances with acidic properties can damage the surface because they contain strong chemicals. Moreover, those products leave a residue that can seep into the grout, causing discoloration, staining, and other issues.

We emphasized the importance of taking measures to help prevent mold and mildew growth. These dangerous fungi tend to grow in dark and damp environments, so we recommend keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Do you want to have a clean, beautiful shower? Sir Grout South Sound has the expertise to tackle any hard surface challenge and our talented techs are always ready to help. Contact us today by calling (253) 364-4545 or by using our online scheduling option to schedule a free quote.